: The system may display a prompt or blink its indicators before restarting with default settings. Complete Boot
| Problem | Solution | | :--- | :--- | | | Try default codes: 0000 , 1234 , 1111 . If none work, use the hardware reset method. | | Box stays on boot loop after reset | Perform the hardware reset again, but hold the button for 20+ seconds. If it persists, the firmware may be corrupted (contact your provider). | | No “Factory Reset” option in menu | Some carrier-locked Q11 boxes hide it. Use the pinhole method instead. | | Remote stops working after reset | Re-pair the remote: often, press OK + Volume Up for 5 seconds near the box. | Huawei Stb Q11 Factory Reset
: While still holding the reset button, plug the power cable back in. Enter Recovery : The system may display a prompt or