Before performing any work, ensure the truck is on a level surface, the forks are fully lowered, and the battery is disconnected (remove the plug or disconnect the main fuse).
If the error persists after a restart, the traction sensor (located in the drawbar/tiller head) may be damaged or out of adjustment. jungheinrich eje 120 error code 4372 work
Within the hour, the settings were adjusted, the "neutral zone" was recognized, and Mark was back to clearing the loading dock—with Error 4372 a thing of the past. Troubleshooting Summary Potential Issue Recommended Action No neutral zone detected Ensure controls are fully centered; check for debris. Software Steering map too sensitive Update controller software to widen neutral window. Electrical Loose signal connections Check wiring between tiller and main controller. Discussion: Error 4372 - Forums - Forklift Action Before performing any work, ensure the truck is
Marta removes the mast cover, locates the small cylindrical sensor near the lift cylinder base. A quick resistance check shows an open circuit. She replaces it with a standard Jungheinrich spare (part no. 51437605 – typical for EJE 1xx series). Discussion: Error 4372 - Forums - Forklift Action
The "window" for what the truck considers a neutral position is sometimes too narrow. Even a tiny amount of wear or a slight shift in the tiller's resting position can cause the signal to drift outside this window, triggering the "implausible" error.