Before diving into software or driver settings, verify that your computer can physically read the hardware.
Re-insert the card and try a different, direct USB port on your PC (avoid USB hubs). Verify and Update Smart Card Drivers Device Manager and look for "Smart card readers." avengers tool missing smart card best
This requires a secondary programmer (like a VVDI or Xhorse VVDI2) that can read encrypted sectors. Before diving into software or driver settings, verify