: If traces of older or trial versions remain, Encore often defaults to "trial mode," which it cannot support. Use the Adobe Creative Cloud Cleaner Tool to wipe Premiere and Encore before a fresh reinstall.
Download the Creative Cloud Cleaner Tool to remove all traces of Premiere and Encore from your registry. : If traces of older or trial versions
He double-clicked the Encore icon.
C:\Program Files (x86)\Common Files\Adobe\SLCache (Windows) or /Library/Application Support/Adobe/SLCache (Mac). Encore often defaults to "trial mode