The Hardware Information Does Not Match With Your Dongle Please Contact Autodata ~upd~ -

This error message typically indicates a discrepancy between the security dongle (the physical USB key) and the licensing data or hardware configuration stored by the Autodata software. It is most common after hardware changes (like a motherboard replacement), software updates, or if the dongle driver has become corrupted.

“Dear AutoData Support, I am receiving error: ‘The hardware information does not match with your dongle.’ Dongle S/N: [XXXXX] No hardware changes were made recently (or: I replaced my hard drive). Please advise how to re-sync the dongle to my current PC hardware. Thank you.” This error message typically indicates a discrepancy between

: The software often requires your PC's regional format to be set specifically to English (United States) to correctly parse dongle data. Missing Registration : Critical DLL files like ChilkatCrypt2.dll might not be registered in the Windows system. Recommended Troubleshooting Steps Check Device Manager Please advise how to re-sync the dongle to