Common error lines:
If the license is valid and the internet is working, the service may be stuck. Common error lines: If the license is valid
If the filter remains disabled, it may be due to "Reliability Detection" shutting it down after too many failed DNS queries. You can disable this check manually: Log in to the console Navigate to the installation directory cd /opt/kerio/winroute Disable Reliability Detection and reset the timers by running: ./tinydbclient "update SiteFilter set DetectReliability=0" Restart the service /etc/boxinit.d/60winroute restart support.keriocontrol.gfi.com Essential Settings to Check Enable the Filter : Ensure the box is actually checked under Content Filter > Applications and Web Categories Content Rules Have you checked your for "DNS response timeout"
Check logs: No “categorization disabled” errors. Common error lines: If the license is valid
Have you checked your for "DNS response timeout" or "Invalid Authorization" to see exactly why it's dropping?