V52137enptc01 Firmware =link= Download | Install

| Issue | Likely Fix | | :--- | :--- | | "File corrupt" error | Re-download the file. Clear your browser cache. | | "Version mismatch" | You have the wrong hardware revision. Double-check your model number. | | Device won't boot after update | Perform a (hold the reset pinhole for 10-15 seconds). Then re-upload the firmware. | | Update button is greyed out | You must be logged in as Admin. Try a different browser (Firefox or Chrome in incognito mode). |

Before installing the firmware, make sure to: v52137enptc01 firmware download install

Once you have the firmware installed, here are you could add or enable (depending on device capabilities): | Issue | Likely Fix | | :---

Web interface updates: 2–5 minutes. TFTP/serial: 5–10 minutes. USB recovery: up to 15 minutes. Double-check your model number