Tech enthusiasts strongly advise copying the eSupport folder to an external drive before wiping your hard drive, as this folder contains the Installation Wizard and is often unique to your specific model. Common Issues
Even experienced builders run into issues with ASUS wizards. Here are the most common failures and how to resolve them. asus+installation+wizard
: If a box is greyed out, that software may already be installed. You may need to uninstall the current version first to reinstall it through the wizard. Install and Restart Tech enthusiasts strongly advise copying the eSupport folder