Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work _verified_ -

. This triggers a "not reliable" status, causing the web filter to disable itself to prevent blocking legitimate traffic due to a lack of data. support.keriocontrol.gfi.com Direct Solutions Wait for Automatic Reversion

Are you seeing a specific error in your logs? Do you have HTTPS decryption enabled? Do you have HTTPS decryption enabled

By following this guide, you should see the Web Filter dashboard return to life, categories populating, and your URL rules enforcing correctly. If the problem persists, contact GFI Support with the log file located at /var/log/kerio/web-filter/error.log – it will contain specific HTTP error codes explaining why the cloud categorization handshake is failing. Subscription renewal is necessary for Web Filter to function

Subscription renewal is necessary for Web Filter to function. Corrupted/Invalid Authorization: Expired Zvelo token (expires every 21 days) or corrupted winroute.cfg support.keriocontrol.gfi.com 2. Immediate Workarounds & Fixes A. Fix DNS and Connectivity Change DNS Servers: Ensure your DNS servers are robust. Cloudflare ( ) or OpenDNS ( 208.67.222.222 ) are recommended for better *.zvelo.com resolution. Restart Kerio Control: A simple reboot often restores functionality. support.keriocontrol.gfi.com B. Fix "Categorization is Disabled" via SSH Do you have HTTPS decryption enabled

: Ensure the filter is explicitly enabled under Content Filter > Applications and Web Categories .