: A high-quality cable is essential to prevent connection drops during flashing. 2. Step-by-Step Lock Removal Process

Here’s a general troubleshooting & removal guide for a when it’s stuck (FTF):

Use volume keys to select and confirm with the Power button.

When the recovery menu appears, use the volume keys to select "Factory Reset" and confirm with the power button.

and choose the FTF file. The tool will begin flashing the system, which removes the pattern or PIN lock during the process

Press and hold until the Sony logo appears, then release the power button while still holding Volume Down.